Sewage Backup

Who should I call if I have a sewage backup?

In the event there is a back-up of sewage into a building or residence, the property Owner, and/or person who has immediate control of the property (i.e. the lease, occupant, or agent) should:

      If a back-up occurs during business hours call:
          Normal Business Hours – Monday – Friday 7:00am – 3:00pm
          Water Pollution Control Department
          (860)793-0221 Ext. 6518

      If a back-up occurs during non-business hours call:

          Non-Business Hours – Nights, Weekends, & Holidays
          Plainville Police Non-Emergency Line
          (860)747-1616

Once contacted, a WPC Maintenance crew will be notified of the situation and will arrive to determine if the backup is from the main sewer line. If it is, they will clear it. If the blockage is not in the main sewer line, then the WPC Maintenance crew will direct the property owner to contact a licensed drain layer/plumber.